Solved: 4600 FIFA 23 Ultimate Edition Points Not Received

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FIFA 23's early access for Ultimate Edition pre-orders began on September 27th, promising players 4600 FIFA Points along with other bonus content. However, some players haven't received their pre-order bonuses, including the 4600 FIFA Points. If you're experiencing this issue, here's a comprehensive guide to help you resolve it.

Troubleshooting Steps:

  1. Verify Your Pre-Order: Double-check that you pre-ordered the Ultimate Edition of FIFA 23. Only the Ultimate Edition includes the 4600 FIFA Points. Check your order confirmation or your platform's purchase history to confirm.

  2. Restart Everything: It might sound simple, but restarting your console/PC and your internet router can often resolve these types of issues. This refreshes your connection and can sometimes trigger the delivery of digital content. It's a quick and easy step worth trying first.

  3. Check for Server Issues: Before contacting EA support, check EA's social media channels (like Twitter) or their official website for any announcements regarding server issues or problems with pre-order content delivery. Sometimes, delays are due to server-side problems that EA is already working to fix.

  4. Contact EA Support: If the above steps don't work, contacting EA Support is your best bet. Here are a couple of ways to reach them:

    • EA Help Twitter: While the original suggestion mentioned private messaging, it's generally recommended to post publicly on the EA Help Twitter account (@EAHelp) explaining your issue. This allows other players with the same problem to see the response and can sometimes lead to faster solutions. Be polite and provide as much detail as possible, including your platform (PC, PlayStation, Xbox), your order information, and the date you pre-ordered.
    • EA Help Website: Visit the official EA Help website. You can usually find options to contact support via chat, email, or phone. This often provides more direct support than Twitter.

  5. Wait a Little Longer (If Close to Launch): While you should receive your points with early access, in some cases, there might be a slight delay. If the official launch date (September 30th in the original example, but confirm the actual date for your region) is very close, it's possible the points will be delivered then. However, if the launch date passes and you still haven't received your points, definitely contact EA Support.

Solved, 4600, FIFA 23, Ultimate Edition Points, Not Received

Ultimate Edition Bonus Contents (Confirm with EA):

The following items are typically included with the FIFA 23 Ultimate Edition pre-order, but it's always best to confirm directly with EA or check the official game description for your region, as offers can vary:

  • 4,600 FIFA Points
  • Early Access (typically 3 days before the official launch)
  • Untradeable FIFA Ultimate Team Player to Watch item
  • 1 Player FUT TOTW
  • Mbappé Loan Item (for a specific number of games)
  • FUT Ambassador Loan Player Pick (for a specific number of matches)
Important Note: Always be cautious of unofficial sources claiming solutions. Stick to official EA channels and reputable gaming news sites for information. Don't share your account details with anyone.


By following these steps, you should be able to track down your missing FIFA Points and enjoy your FIFA 23 Ultimate Edition experience.

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